Question 1

What is a Dietitian?

Accepted Answer

Dietitians are regulated health professionals who have a minimum of an undergraduate or postgraduate degree in Dietetics and are required to undergo 1,000 hours of practice as part of their training. Dietitians are the only nutrition profession with legal regulation. The title 'dietitian' is protected by law and only those who are registered with the statutory regulator, the Health and Care Professions Council (HCPC) can use the title.   You can check the HCPC register here. Dietitians follow evidence-based practice and use the most up-to-date public health and scientific research on food, health and disease to assess, diagnose and treat diet and nutritional problems at an individual and wider public health level.Some areas where Dietitians work include in health services (e.g. the NHS), in private practice, public health, industry, education or in sports. Further information about the different types of nutrition professions can be found via the British Dietetic Association here

Question 2

What is evidence-based science?

Accepted Answer

A short answer to this question is that there are multiple methods and study designs used to conduct research. The strength of the evidence will vary depending on the method/study design used in the research. It is important to be aware that the evidence is not all equal! To interpret whether there is robust evidence to support an intervention requires in-depth training to develop skills to critique the level of evidence and determine if the science can support the recommendation. Gaining support and advice from a professional who is trained, skilled and experienced to provide evidence-based practice means you receive the highest quality and most effective care possible that uses proven science rather than hopeful thinking or guesswork!

Question 3

What conditions do you treat?

Accepted Answer

We offer specialist dietetic services in the following medical areas: - Diabetes (pre-diabetes or type 2 diabetes not on insulin). - Kidney Disease (primarily CKD stages 1-3). - Heart Health (cholesterol lowering and hypertension). - Healthy Weight, including dietary advice when taking GLP-1 /GIP weight loss medications. We understand that conditions don't discriminate and you may also have other medical conditions in addition to the above primary services. If that is you, please get in touch via our website contact form and we can arrange a call to discuss your needs (please include only your contact details and no medical information/sensitive data).

Question 4

I don't have a medical condition.  Can I still book a personalised consultation?

Accepted Answer

Absolutely! Our goal is to assist you to live well and support good metabolic health. Please look at our 'Health Optimisation' services for further information. Personalised consultations that address your individual needs can be booked as an Individual Assessment directly from our booking page. We look forward to working with you.

Question 5

Where are you located?

Accepted Answer

We offer services to UK residents only. 
Our default 1:1 offer is via online/video consultations, which means we can see you online wherever you are (as long as you are a UK resident).

We are also able to offer some in-person appointments in the London area. Please use our website contact form to enquire and arrange any in-person appointments. Please note in-person consultations will incur an additional fee.

Question 6

How do I attend a virtual online appointment?

Accepted Answer

After booking, you will receive an email with the appointment joining link.Alternatively you may choose to sign up to our Client Portal and you can join the appointment from within the portal.You will require a desktop or laptop (running Windows 10 or later or macOS 10.14 Mojave or later), or a Chromebook with Chrome browsers or Mobile devices iOS devices running iOS 12.2 or later or Android devices running Android 8.0 or later.Browser requirements: the latest version of Google Chrome (recommended), Mozilla Firefox, Apple Safari, or Microsoft Edge. (Unsupported browsers like Brave, Opera or Internet Explorer will block functionality).For more information about device compatibility and internet connection requirements please see our third party provider Practice Better.

Question 7

Can consultations be held via telephone call instead of online?

Accepted Answer

Yes, if you would prefer a phone call then we can arrange this. 
Please get in touch via our website contact form and we can arrange this for you (rather than using our website booking which defaults to virtual/video call).

Question 8

How much do consultations cost?  How many sessions will I need?

Accepted Answer

All 1:1 services begin with an initial assessment, this is priced at £149 for a standard  60 minute consultation although a longer appointment can be arranged if you would prefer (a 90minute initial assessment is priced at £219). The initial assessment comprises of a comprehensive assessment, goal setting and formulation of your treatment plan and the provision of any relevant resources to support you with your plan. Review appointments are typically recommended as this gives us the opportunity to monitor your progress, re-assess your needs and provide further support and where required offer further interventions.  We also offer two Package options:The Core Package which includes 1 initial assessment and 3 x 30min reviews.The Enhanced Package which includes 1 initial assessment and 5 x 30 min reviews.If you are unsure about the number of review appointments you will need, you have the option to book only a single initial assessment and we will discuss recommended follow-up sessions with you during this initial consultation.  You will have the option to purchase either a single review appointment or package of review appointments after your first consultation.Please see our website bookings & prices page for a full list of our pricing structure and booking process.

Question 9

Why don't I need to complete a food diary before my Initial Assessment?

Accepted Answer

The use of a food diary is not required as standard prior to your initial assessment. We recognise there are limitations to its use as a standard 'one-size' approach. If during your assessment the use of a food diary is felt to be relevant to your needs, we will discuss this. For example, it may be suggested where assessment indicates your diet is deficient in specific nutrients. If a food diary is indicated, you will be invited to use our food diary and dietary analysis software which provides detailed macro and micronutrient breakdown.

Question 10

Will I be expected to follow a restrictive diet plan?

Accepted Answer

Not at all, we will work with you and build plans around your life, food preferences and routines. Together we will identify any sustainable changes, that can be based on small adjustments to what you already eat and which can support improvements in your health.

Frequently asked questions